英语应用文写作常用语一．邀请函（invitation letter）:1. 如果您能来参加…我/我们将深感荣幸It would be a great pleasure for me/ us to invite you to attend / join …2. 10 月 10 日星期天晚上 8 时我们在北京饭店举办晚宴，届时您能光临吗？ There will be a dinner party to be held at (the Beijing Hotel on Sunday, October 10,eight o’clock. Will you come and join us?3. 殷切希望能够光临。 I do hope that you will be able to come.4. 非常高兴接受您的邀请It is with great pleasure that I accept your invitation.5. 诚恳地邀请对方，期待对方的到来） If you can come, please let me know. I am looking forward to …..6．我期望您会在百忙中光临 Izhopezyou areznotztoozbusyztozcome. 7　我们决定举办一次晚会来纪念… Wezhavezdecidedztozhavezazpartyzinzhonorzofz　　　二． 求职信(Application letter)第一段：说明获取招聘信息的来源并提出申请。I have learned from … that there is an opening of … in your company. I am writing to apply for the job of．．．advertised in… 1 would like to apply for the position of．．． I am interested in your advertisement for the position of．．． I have heard of a vacancy for…in your company from… 第二段：展示自己的教育经历、工作经历以及资格等。I graduated from…and I can speak both English and French well.I believe my ability and experience will make me well-qualified for this position.The details of my certifications are given in the following enclosed resume. 第三段：请求面试。I hope I may be granted an interview in which I can explain my qualification fully．I hope you will sincerely consider my application．I should be pleased to attend for an interview at your convenience三．投诉/ 索赔1． 我写信要对… 进行投诉I’m writing to complain about …2． 我要求换货或退款I would like either a replacement or a refund of the purchase price.3． 我希望你能立刻采取行动解决该问题I hope you can take immediate action to deal with this matter投诉常见的问题： It doesn’t work  The quality/style of the … is not what I asked for. The service of your shop is not good at all.四．感谢信 1、Thankzyouzveryzmuchzforz.... 　　十分感谢... 2、Manyzthankszforzyour help 　　非常感谢您的帮助... 3、Pleasezacceptzmyzsincerezappreciationzforz... 　　请接受我对...真挚的感谢 4 、Izamztrulyzgratefulztozyouzforz... 　　为了...，我真心感激您 5Thankzyouzagainzforzyourzhospitable receptionzandzIzamzlookingzforwardztozseeingzyouzsoon. 　　再次感谢您的盛情款待，并期待不久见到您。6、Manyzthankszforzyouzgenerouszcooperation 　　谢谢贵方的真诚合作7． I really appreciate everything you have done 我真心地感谢你所做的一切。8． Just a quick note to say many thanks for … ( informal) 只言片语，聊表谢意五 .道歉信道歉信的基本结构：第一部分：说明为何事道歉。句型：We are sorry to tell you that… I’m writing to express my deep apology forI really feel bad about…(informal) 我真是觉得对不起第二部分：说明事情的原因。句型：The main reason is that… The main reasons for this are…第三部分：说明弥补的措施。句型：As soon as we …., we will … When…, we will… immediately第四部分：再次为这件事给对方带来的（损失、不便、麻烦）表示歉意。句型： We feel deeply/terribly sorry for the inconvenience this may bring to you.开头用语1. I am sorry to have put you so much trouble.给您带来太多麻烦，我深表歉意。2. I must apologize for my delay in answering your kind letter.未能及时回信，见谅。结束用语1. I sincerely hope it did not bring you much inconvenience.真心希望这没有给您带来太多不便。2. I sincerely hope you could understand me and accept my apology.真希望您能理解我并接受我的道歉。六． 祝贺信开头用语1. It is the most joyful news I have heard for a long time.这是我近来所听到的最好的消息了。2． Congratulations on your promotion/graduation/success/progress/achievements.祝贺你的升职/ 毕业/ 成功/ 进步/ 成就3. I am delighted to hear that...结束用语1. Wish you the best luck 祝你好运2.Please accept my heartfelt congratulations! 请接受我衷心的祝贺！ 3．We send you our best wishes for ( a happy birthday) 我们对你的（生日） 致以美好的祝愿。4． Good luck in your new job.祝你在新的工作岗位一切顺利。5． I wish you a pleasant/ safe journey/ trip 祝你旅途愉快/ 一路平安。6． Please give my best wishes to everyone. 请带我问候大家七． 咨询函和回函常用的惯用语列举如下：1． We learn form…that you are one of the manufacturers of．．．，will you please send us your prices of．．．我方从……获悉贵方是……的制造商，请报贵方……的价格。2． We shall be pleased if you send us the lowest quotations for．．． 如果贵方能就……给我方报上最低价格，我方将不胜感激。3． Please inform us what special offer you call make us for．．．请告之贵公司对……能给予多少优惠。4． In reply to your inquiry of…，we wish to inform you that…兹复贵方……的来函，我们乐意告诉贵方……5． We thank you for your letter asking for a quotation for…，we are pleased to make thefollowing offer感谢贵方……的来函，及要求对……进行报价。我方乐意做出以下报价。6． We hope the terms are satisfactory．希望贵方能对该条款满意。7． Look forward to your early order．期待贵方及早订货。八. 备忘录(memo)：基本格式：zDate:(时间)November 10,2009zTO:(收文人)Kelly Anderson, Personnel Manager zFrom:(发文人)J.Hign, assistant to the Customer Service DirectorzSubject: Reasons of decreasing salesz（正文）zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz Yours,九 E-mail:基本格式：称谓，正文，同上十 请假条：基本格式：To:From:Date:Subject:Dear Sir or Madam, 正文（说明请假的原因，请假的时间有几天，说明什么时候上班等，对此表示歉意，希望能得到批准） 结束语：I am looking forward to your kind permission.十一：普通书信写作常用句型1. 常用书信的套语开头用语1． I have the pleasure (honor) to inform (tell) you that.. 2. I must apologize for my delay in answering your letter.3. I was really surprised to receive your letter yesterday.4. It was nice to hear from you again.5. I was sorry to hear that...6. Thank you for telling me about...结尾语1. Hope to hear from you soon /as early as possible.2. Thanks again for writing about...3. Please give my love/wishes/regards to...4. I’m looking forward to your early reply.5. I hope you and your family are very well.应用文高频词汇：purchasing department 采购部 marketing department 市场部human resource department 人力资源部personnel department 人事部 sales manager 销售部经理sales director 销售总监 production managerafter-sale 售后服务 public relations department 公关部 long-term relationship of cooperation 长期合作关系business management 企业管理 staff training 员工培训marketing prospect 市场前景 market potential 市场潜力international trade 国际贸易 an international business 国际企业top quality 质量一流 / poor quality 质量差 budget 预算 production cost 生产成本 total cost 总价 price list 价目单 promote /v. promotion / n 促进 ，提高；促销； 升职sales promotion 促销 customer service 客户服务ship /v; shipment/n 运输，装运 deliver/v, delivery/nproduct development 产品开发 import/ export 进口/ 出口make/sign a contract 签订合同 sales contract 销售合同 business card 名片 branch 分公司clerk 职员 staff 全体员工 employer 雇主/ employee 雇员secretary 秘书 assistant 助理，助手 guide 导游applicant / candidate 申请人，候选人 application( form) 申请表work experience 工作经验 sales experience 销售经验profit 利润 discount 折扣/ 打折 regular customer 常客 appointment 预约，约会 agency 代理机构 agent 代理人 host 主持人travel agency 旅行社 schedule 时间表，时刻表 brochure 资料册 agenda 议事单，会议议程apology/ n apologize/ v 道歉student union 学生会 contest 比赛 speech contest 演讲比赛participate /join / take part in 参加 participant 参加者 graduate /v 毕业 / n. 毕业生 a college graduate 大学毕业生part-time job full-time joba recent photograph 一张近照 education background campus life 校园生活 all-around education 素质教育dining hall 餐厅Economics 经济学， Marketing 市场营销， engineering 工程学Personnel Administration 人事管理professor 教授 profession / occupation / career 职业attend a meeting 开会 attend class 上课 reserve / reservation /n 预订 room reservation 预订房间ask for leave 请假 on sick leave 休病假on the business trip 出差recommend v. / recommendation /n 推荐zip code 邮编 attachment 附件 diligent 勤奋 / hardworking; experienced energetic 精力充沛enthusiastic 充满热情的 passionate 有激情的 modest 谦虚的optimistic 乐观的 cheerful 快乐的， creative 有创造力的 active trustworthy 值得信赖的 innovative 勇于创新的outstanding leadership 出色的领导能力